Thank you so much for looking at Love, Lezlee! These are truly unique items as I have designed every pattern and drawn every illustration myself. You won't find these elsewhere!
Please keep in mind that product colors may vary between computer screens, and therefore may look slightly different once printed.
We inspect each product before packaging and shipping and will never ship items that do not meet our quality standards.
Please submit your secure Etsy or PayPal payment at the time of purchase. You do not need a PayPal account to make your purchase, as you can also use a credit card through the website. When checking out, click on "Pay using PayPal." You will be directed to the credit card processor, where you can sign in to your PayPal account OR click on "Don't have a PayPal account? Pay using your credit card."
Payment must be made in full and have cleared before the item is shipped. Please note that e-check payments through PayPal typically take 3-5 business days to clear.
All items are shipped via USPS First Class Mail, which has a delivery time of 1-6 days. All items are processed and shipped approximately 10-14 business days after the order is placed and payment is cleared. You will receive a confirmation email once your order has been shipped.
Please feel free to request faster or priority shipping, we will be happy to quote you a price for the extra shipping!
Please verify that your shipping info is correct upon checkout, but in the event that we receive a return due to error in name or address, we are happy to re-ship the item. However, customers are responsible for paying a second shipping fee to cover additional shipping.
If an order has been marked as delivered, we are unable to provide replacement items.
Due to a recent rise in postage prices, we have had to raise our international shipping cost, BUT please know that if there is a significant overage after purchasing your shipping label, we will happily return that amount as a shipping refund.
>>> Please be aware, you are responsible for any and all customs fees, value added taxes (VAT), and surcharges that are charged in order for you to receive your item once it arrives in your country. Any goods shipped to the UK over the value of £15 are liable to an import VAT + an £8 Royal Mail handling fee. <<<
Orders can become delayed in transit - especially when going through customs - which are delays that we unfortunately cannot fix. Please allow anywhere from 3 to 9 weeks for your international order to arrive.
We are happy to cancel your order within 48 hours of placement, as long as your order has not already been shipped. If an item is lost in USPS mail and is not marked as delivered, we will happily refund you the cost or ship you a new item free of charge once 15 business days have passed, simply let us know that you have not received your package and we will take care of it.
Only unopened and unused items will qualify for a return or exchange. Orders must be returned within 15 days or receiving order receipt. Once the returned item is received and processed, the charges will be directly credited to you. Shipping costs on returns and exchanges of non-damaged items are the responsibility of the customer, and are non-refundable.
Any damages must be reported within 24 hours upon opening. Please send clear pictures of damaged item(s) to shoplovelezlee[at]gmail.com.
Please email shoplovelezlee[at]gmail.com to receive return or exchange instructions.
All illustrations and designs ©lovelezlee. May not be used or reproduced without prior approval.